AGREEMENT TO OUR LEGAL TERMS
These Terms of Service (“Terms”) describe this commitment to you and include your rights and responsibilities when using our “Services”. These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and TeamWeb Limited.
Please read these Terms carefully and reach out to us at legal@teamwebhq.com if you have any questions. If you don’t agree with all of these Terms then please don’t use our Services, we promise we won’t be offended. If you violate any of these Terms then we reserve the right to cancel your account or block access to your account without notice.
INTELLECTUAL PROPERTY RIGHTS
We are the owners or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website design, audio, video, text, photographs, and graphics in the Services (collectively, the ‘Content’), as well as the trademarks, service marks, and logos contained therein (the ‘Marks’).
Our Content and Marks are provided in the Services ‘AS IS’ for your internal business purposes only.
YOUR USE OF OUR SERVICES
Subject to your compliance with these Terms of Service we grant you a non-exclusive, non-transferable, revocable licence to access the Services solely for your internal business purpose.
Except as set out in these Terms no part of the Services and no Content of Marks may be copied, reproduced, republished, publicly displayed, coded, distributed, sold, licensed or otherwise exploited for any commercial purpose whatsoever without our written permission.
We reserve all rights not expressly granted to you in and to the Services, Content and Marks.
Any breach of these Intellectual Property Rights will constitute a material breach of these Terms of Service and your right to use our Services will be terminated immediately.
USER-GENERATED CONTENT AND CONTRIBUTIONS
Please review the Prohibited Activities section carefully prior to using our Services to ensure you understand what is permitted and what is not.
Any content submitted or created by you, whilst using our services, belongs to you. We claim no ownership over this content and we do not have any right to your content except for the limited rights you provide to us in order for us to fulfil the Services.
Any access we have to your content for the purposes of gathering statistics and reporting functionality is only for the purpose of providing the Services. All data gathered for these functions remain the property of the User.
In some cases it is necessary for our support agents to access your account and therefore your data in order to diagnose a problem. When you contact our support team, it is implied that you are allowing our staff to access your account if necessary, in order to be helpful.
PROHIBITED ACTIVITIES
You, nor any third party instructed by you, should not use the Services for any of the following purposes:
- To violate any local, state or international laws, regulations or treaties. Those persons who choose to access the Services do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
- To carry out fraudulent behaviour including but not limited to, phishing, fraud, forgery, misappropriation of funds or personal/sensitive information or theft.
- To upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
- To send mass unsolicited promotional marketing email without having proper consent from the recipient.
- To trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
- To engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
- To infringe or violate the rights of any other party, including without limitation any intellectual property rights, trademarks and copyright laws or rights or privacy or publicity.
- To use or create obscene, offensive, pornographic, defamatory, threatening, harassing, abusive, slanderous, hateful language or content in any form. To use or create content which is unlawful, libelous, racially or ethnically objectionable or encourages conduct that would violate applicable laws or would cause civil liability.
You, nor any third party instructed by you, must not:
- Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or Content contained therein.
- Systematically retrieve data or other content from the Services to create, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
- Interfere with, disrupt or create an undue burden on the Services or the networks or services connected to the Services.
- Copy or adapt the Services’ software, including but not limited to HTML, CSS, JavaScript, or other code.
- Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
SENDING UNSOLICITED MESSAGES
You may not use the Services to send, transmit or distribute, directly or indirectly:
- Unsolicited ‘Spam’ email under any circumstances for any reason. Commercial marketing in violation of the CAN-SPAM Act, EU General Data Protection Regulation 2016/679, or Canada’s Anti-Spam Legislation, Australian Spam Act 2003 and Spam Regulations 2021, The Privacy and Electronic Communications Regulations UK 2003.
- To an email address obtained via any kind of harvesting method or an email address which has previously opted out or unsubscribed from this type of communication.
USER REGISTRATION
You are required to register to use our Services. You agree to maintain the security of your account and password. You agree to keep your password confidential and will be responsible for all use of your account. We reserve the right to remove, reclaim or change a username or password if we determine that such username is inappropriate, obscene, or otherwise questionable or is being used in pursuit of impersonating another person.
PURCHASES AND PAYMENT
Our services are billed in advance in accordance with our payment and pricing structure.
We accept the following forms of payment:
- Cards (including Mastercard, Visa, Maestro, American Express, Discover, Diners Club, JCB, UnionPay and Mada)
- PayPal
You agree to provide purchase and account information for all purchases made via the Services. You agree to promptly update payment information including email address, payment method and payment card expiry date so that we can complete your transactions and contact you as needed. Sales tax will be added to the price dependant on your location. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
SUBSCRIPTION BILLING AND RENEWAL
Your subscription will continue and automatically renew unless cancelled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel. The length of your billing cycle will depend on the type of subscription plan you choose, either monthly or annually.
We offer a 14-day free trial to new users with no need for a credit card. The option to upgrade to a paid plan will be offered at the end of the 14-day trial.
We reserve the right to delete any data stored from a trial account within 60 days of trial account cancellation.
All purchases as non-refundable. You can cancel your subscription at any time by logging into your account. The cancellation will take effect from the end of the current paid term. There will be no refund for partial months of service or annual payments or refunds for months unused. If you have any questions or are unsatisfied with our Services, please contact us at the email address provided by the service.
We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law. If for any reason we need to modify or remove the current plan you are on and require you to change, we will provide at least 6 months’ notice by email.
TERM AND TERMINATION
These legal terms shall remain in force and effect while you use the Services. We reserve the right, at our sole discretion, to terminate your account if you breach any of these Terms of Service. Any termination by us will result in the deactivation of your account, denied access to your account and the possible removal of all data stored in association with your account.
MODIFICATION AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services. We will make our best efforts to notify customers of any upcoming system maintenance and/or service disruptions when possible. We reserve the right, in our sole discretion, to change, modify, add to, supplement or delete any portion of these Terms of Service at any time, effective with or without prior notice. We will use all reasonable efforts to provide you with notification of any material changes, (as determined in our sole discretion), by email. If any future changes to the Terms of Service become unacceptable to you then you must cease to use the Services. Your continued use of the Services then becomes complete acceptance to the updated Terms.
GOVERNING LAW
These Legal Terms are governed by and interpreted following the laws of Scotland. Any controversy, claim or dispute arising under or related to these Terms of Service will be construed, pursued and resolved in accordance with and will be governed by the laws of Scotland.
If for any reason a court finds any provision or portion of these Terms of Service to be unenforceable, the remainder of these Terms of Service will continue in full force and effect.
The Service is not intended for distribution or use by any business in any jurisdiction or country where such use would be contrary to law or regulation. Accordingly, those persons who choose to access the Service do so on their own initiative and are solely responsible for compliance with local laws.
DISCLAIMER
The Services and its content are provided “as is” and “as available” without any warranty or representations of any kind, whether express or implied. You agree that your use of the Service will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Services and your use thereof, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement of third party rights. We make no warranties or representations about the accuracy or completeness of the Services content or the content of any websites or mobile applications linked to the services and we will assume no liability or responsibility for any (1) errors, mistakes or inaccuracies of content and materials, (2) any unauthorised access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (3) any interruption or cessation of transmission to or from the services and/or (4) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the Services by any third party, and/or (5) any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted or otherwise made available via the Services. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Services, any hyperlinked website, or any website or mobile application featured in any banner or other advertising and we will not be a party to or in any way be responsible for monitoring any transaction between you and any third party provider of products or services. As with the purchase of a product or service through any medium or any environment, you should use your best judgement and exercise caution where appropriate.
LIMITATION OF LIABILITY
TeamWeb Limited will not be liable to you or any third party for any direct or indirect, consequential, exemplary, incidental, special or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Services, even if we have been advised of the possibility of such damages. You acknowledge that TeamWeb Limited’s maximum liability to you will not exceed the amount paid for the Service by you during the six-month period prior to any cause of action arising.
INDEMNIFICATION
You agree to indemnify, defend and hold us harmless and against any loss, damage, liability, claim or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of your (1) contributions, (2) use of Services, (3) breach of these Legal Terms, (4) any breach of your representations and warranties set forth in these Legal Terms, (5) your violation of the rights of a third party, including but not limited to IP rights, or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services.
MISCELLANEOUS
These Legal Terms and any policies or operating rules posted by use on the Services in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We shall not be responsible or liable for any loss, damage, delay or failure to act cause by any cause beyond our reasonable control. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defences you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal terms.
CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding these terms,
please contact us at:
TeamWeb Limited
272 Bath Street
Glasgow
G24JR
legal@teamwebhq.com